Job description

Exciting opportunity to join the team with an established player in the home cable industry! Successful candidates will receive the full compensation package of salary, benefits and discount prices for residential products and more. Also includes unique opportunities for growth with continuing training and career support for ongoing professional development. Field Technicians work both inside and outdoors, traveling to customer locations for installations and troubleshooting. Resourceful individuals with strong technical proficiency, excellent customer service skills and great time-management abilities are sought for all levels of experience and certifications. Duties include:

ALL LEVELS OF EXPERIENCE WELCOMED TO APPLY

  • Inspecting equipment
  • Discussing customer concerns and addressing questions
  • Independently diagnosing service issues and constructing innovative solutions
  • Handling installations and disconnects
  • Configuring systems to required standard
  • Explaining to users about company products and equipment
  • Effectively managing scheduling demands

What you need to have

Skills
  • Excellent listening skills to understand and calm customers with issues
  • Self-reliant, innovative thinker
  • Basic knowledge of electronics, computers, software and network connectivity
  • Have the physical stamina to scale 20-foot ladders and poles
  • Able to lift and carry up to 100 pounds
Prior experience & qualifications
  • Valid Driver’s License & clean driving record
  • Prior experience in the cable/direct access TV industry and formal electronics training is a plus
  • Able to work flexible hours
  • Work outdoors in various locations and weather extremes
Languages
This opportunity requires fluency in English