PHYSICAL WORKSITE
Location: Lower Manhattan, NY
Hours: 9:00 am to 5:00 pm (Full time)
Qualified call center professionals needed to provide excellent customer service to clients.
Duties include but not limited to:
- Interacting with customers to provide information in response to inquiries about products and services
- Handling and resolving complaints
- Providing technical support to our clients daily in the Call Center
- Taking client requests via phone or email to enter them into an internal ticketing system
- Interacting with clients to report or resolve some technical issues on the phone or by email agency-wide
- Assisting technical support technicians as needed
What you need to have
Skills
- Customer service experience and some computer knowledge is needed
- Strong customer service skills required
Prior experience & qualifications
- 4 or more years of related experience
Languages
This opportunity requires fluency in
English
- Posted 6/14/2022
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